Accessibility Statement

At Mind Craft Wellness, we believe that seeking psychological support should feel as approachable and accessible as possible.

We want our website to be usable by people with different needs, abilities, and ways of accessing information.

We recognise that accessibility is an ongoing process, and we are committed to identifying and improving barriers wherever reasonably possible.

1. Our Commitment

We aim to make the Mind Craft Wellness website clear, welcoming, and accessible to as many people as possible.

We recognise that people may access our website using different devices, browsers, assistive technologies, and methods of navigation.

Our aim is to make it easier for visitors to learn about our services, understand our approach, and find ways to contact us.

2. Accessibility Features We Aim to Support

As we develop and maintain our website, we aim to support the following:

Readable content

We aim to use clear language, meaningful headings, and a readable layout to make information easier to understand.

Colour contrast

We aim to use text and background combinations that provide sufficient contrast and make content easier to read.

Keyboard navigation

We aim to make important website functions accessible to people who navigate using a keyboard rather than a mouse or touchscreen.

Screen-reader compatibility

We aim to use meaningful headings, labels, and descriptions so visitors using screen readers can understand and navigate the content.

Images and alternative text

We aim to provide appropriate alternative text for meaningful images, while avoiding unnecessary descriptions for purely decorative images.

Forms and booking

We aim to make important forms, appointment links, and contact information easy to locate and use.

Responsive design

We aim to make the website usable across different screen sizes, including mobile phones, tablets, and desktop computers.

These are our accessibility goals and should not be interpreted as a claim that every feature has already been independently tested or meets every applicable technical standard.

3. Ongoing Improvements

Accessibility is an ongoing process.

We may review our website's layout, text readability, navigation, image descriptions, and interactive elements as opportunities for improvement arise.

Some third-party services linked from our website may have their own accessibility features and limitations.

We encourage visitors to let us know if they encounter a barrier while using our website.

4. Need Information in Another Format?

If you have difficulty accessing information on this website, please contact us.

Where reasonably possible, we will try to provide the relevant information in an alternative format or suggest another way to access it.

You can reach us at:

Email: mindcraftwellness@gmail.com

Location: Gurgaon, Haryana, India

If you are trying to arrange a consultation and encounter difficulty with the booking system, you may also contact us through the alternative contact options listed on our website.

5. Reporting an Accessibility Issue

If you experience an accessibility problem, please tell us:

  • Which page or feature you were trying to use.
  • What difficulty you encountered.
  • Which device or assistive technology you were using, if you are comfortable sharing that information.

You do not need to disclose any medical or psychological information to report an accessibility issue.

We will review your feedback and consider what improvements may be appropriate.

6. Contact Us

For accessibility questions, feedback, or requests for assistance, please contact:

Mind Craft Wellness

Gurgaon, Haryana, India

Email: mindcraftwellness@gmail.com

Thank you for helping us make our website more accessible and welcoming.