Welcome to Mind Craft Wellness.
These Terms of Service explain the terms governing your use of our website and the information and services made available through it.
By accessing or using this website, you agree to use it responsibly and in accordance with these terms. If you do not agree with these terms, please discontinue using the website.
Mind Craft Wellness is a psychotherapy practice based in Gurgaon, Haryana, India, led by Aishwaraya, a clinical psychologist.
Our work includes psychological support for adults, using a trauma-informed approach informed by AEDP and CBT, where appropriate.
Our website provides information about our approach, areas of work, consultation process, and available services.
Psychological services are individualised and depend on the concerns, needs, and circumstances of each person.
Information on this website is intended to help visitors understand our approach and services. It is not a substitute for an individual psychological assessment, consultation, or therapeutic relationship.
Reading our website, contacting us, or booking a consultation does not, by itself, establish an ongoing therapeutic relationship.
A therapeutic relationship begins through the appropriate consultation, assessment, and consent process.
We aim to ensure that the information on this website is clear and accurate.
However, information may occasionally be incomplete, out of date, or subject to change. Service availability, fees, consultation hours, and other details may be updated from time to time.
Website content should not be interpreted as a guarantee of a particular therapeutic outcome.
Every person's experience of therapy is different, and no specific result can be guaranteed.
Client testimonials published on this website are shared with the consent of the individuals concerned. They reflect personal experiences and perspectives and should not be interpreted as a representation of typical results or a guarantee of any particular outcome from therapy. Each person's therapeutic process is different, and experiences and outcomes vary.
Mind Craft Wellness offers a complimentary 15-minute consultation to help prospective clients understand our approach, ask initial questions, and consider whether working together may be appropriate.
The consultation is an introductory conversation and is not a substitute for a full therapy session, psychological assessment, or emergency support.
Appointments may be requested through the booking arrangements or contact methods listed on our website.
Submitting an appointment request does not necessarily mean that an appointment has been confirmed. Confirmation will depend on availability and the applicable booking process.
We reserve the right to update consultation arrangements and appointment availability.
The website may display fees for psychological services.
At the time these terms were drafted, the Book Now page displayed a fee of ₹3,500 for a 60-minute therapy session and a complimentary 15-minute consultation.
Please check the current booking page or confirm the applicable fee before scheduling.
Payment methods, payment timing, and any applicable payment conditions will be communicated during the booking process.
Any changes to fees will be communicated appropriately before they apply to a new booking.
Appointment cancellation and rescheduling arrangements will be communicated to clients during the booking or onboarding process.
If you need to change an appointment, please contact Mind Craft Wellness as early as possible.
Any applicable cancellation charges, notice periods, or rescheduling conditions will be explained separately and should be agreed upon before they apply.
These Terms of Service do not override any specific arrangements agreed upon with a client.
Mind Craft Wellness does not provide crisis intervention or emergency services through this website.
The website, email, WhatsApp, and appointment booking system are not monitored as emergency response services.
If you are experiencing a mental health emergency, are at immediate risk of harming yourself or someone else, or require urgent assistance, please contact local emergency services or visit the nearest emergency department.
Please do not rely on a website enquiry or appointment request for urgent support.
Confidentiality is an important part of psychological care.
The handling of information shared during therapy is governed by the applicable professional, ethical, legal, and informed-consent arrangements.
Contacting us through this website, email, WhatsApp, or an external booking service does not guarantee that the communication channel offers the same protections or confidentiality arrangements as clinical care.
Please avoid sharing detailed sensitive information through general enquiry forms.
Unless otherwise stated, the content on this website, including original written material, descriptions, graphics, branding, and other materials, belongs to Mind Craft Wellness or is used with appropriate permission.
You may access the website for personal, non-commercial purposes.
You may not reproduce, republish, distribute, modify, or commercially exploit website content without prior permission, except where permitted by applicable law.
If you wish to reproduce or reference our original content, please contact us.
Our website may link to external platforms, including appointment scheduling services, social media, professional directories, and communication tools.
These services operate independently and may have their own terms, privacy policies, and service limitations.
Mind Craft Wellness does not control the operation or content of external websites and cannot guarantee their availability or accuracy.
Your use of third-party services is subject to the terms applicable to those services.
You agree not to misuse the website, attempt to gain unauthorised access to its systems, interfere with its operation, or use it for unlawful purposes.
We may take reasonable steps to protect the website and its users against misuse, security threats, or unauthorised activity.
We make reasonable efforts to maintain the website and provide accurate information.
However, the website is provided for general informational purposes, and we do not guarantee uninterrupted availability or that all information will always be free from errors.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
These terms do not remove or diminish any professional duties or legal responsibilities that apply to psychological services.
We may update these Terms of Service to reflect changes to our website, services, or applicable requirements.
Updated terms will be published on this page with a revised date.
These terms are intended to be interpreted in accordance with the laws applicable in India, subject to any mandatory legal requirements.
Any disputes will be addressed in accordance with applicable law.
For questions about these Terms of Service, please contact:
Mind Craft Wellness
Gurgaon, Haryana, India
Email: mindcraftwellness@gmail.com